Circa 2 Stained Glass Art
Description
Circa is a wall or window decorations designed to compliment your home. The pieces represent taking stained glass back to basics for a more simplified and versatile feel. The decorations rely on the impact of colour and shape to tell their story. Each piece has a unique combination of colours and shapes which are hung in different ways to create new and exciting formations. They can be used as wall or window hanging decorations. This piece has 3 hand cut, copper foiled stained glass shapes, with a black patina finish. Each piece of glass is hung with hemp cord from a brass hoop, which can be displayed on a wall or in a window. Each piece of glass is carefully chosen to show different colours and textures.
15x55cm approx
Original artwork is exempt from International shipping tariffs.
Returns & Refunds Policy
1. Overview
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your artwork, you may request a return in accordance with this policy. This policy applies to all purchases made through our online shop and is designed to comply with UK consumer law.
2. Your Right to Cancel (14-Day Cooling-Off Period)
Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your artwork. A 10% restocking fee will be deducted from your refund.
To exercise your right to cancel, you must notify us within the 14-day period by contacting us at:
Email: lumieglass@outlook.com
You then have a further 14 days to return the item after notifying us.
3. Condition of Returned Artwork
To be eligible for a return, the artwork must:
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Be returned in its original condition
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Include all original packaging
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Be undamaged and unused
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Be securely packaged to prevent damage during transit
If artwork is returned damaged due to inadequate packaging, we may deduct an amount from the refund to cover the loss in value.
4. Non-Returnable Items
The following items cannot be returned unless faulty or damaged:
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Commissioned or custom-made artwork
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Personalised pieces
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Digital downloads or printable art files
5. Damaged or Faulty Items
If your artwork arrives damaged or faulty, please contact us within 48 hours of delivery and include:
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Your order number
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Photos of the damage
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Photos of the packaging
We will arrange a replacement, repair, or full refund where appropriate.
6. Return Shipping Costs
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If you cancel within the 14-day cooling-off period, you are responsible for return shipping costs.
We recommend using a tracked and insured shipping service, as you are responsible for the item until it reaches us.
7. Refunds
Once we receive and inspect the returned artwork, we will notify you of the outcome.
If approved, your refund will be processed within 14 days and issued to the original payment method.
8. Exchanges
Due to the unique nature of artwork, exchanges are not always possible. If you would like to exchange a piece, please contact us and we will do our best to help.
9. Return Address
Please do not send returns without contacting us first. Return instructions and the correct return address will be provided after your return request is approved.
10. Contact Us
If you have any questions about this policy, please contact us
Care
To maintain the beauty and integrity of your purchase, we recommend treating it with care. Simple maintenance practices, such as gentle washing and proper storage, can effectively preserve the longevity of your favorites. We encourage you to refer to the care instructions included with each item, designed to help you keep your purchase in top condition.
Design
Our dedication to excellence extends beyond materials; it encompasses the artistry and craftsmanship illustrated in every piece we create.